Privacy Policy

Technixx AI ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit forms, or use our business technology services. By using our website and services, you agree to the practices described in this policy.

We may collect the following types of information:

• Name
• Email address
• Mobile phone number
• Company information
• Order and service information
• Appointment or installation information
• Form submissions
• Customer communications
• Website, device, and analytics information (such as pages visited, browser type, and IP address)

We use the information we collect for purposes including:

• Providing the services you request
• Order and service communication
• Customer support
• Appointment and installation communication
• Operating our business systems
• Improving our services
• Protecting the security of our systems and customers
• Complying with legal obligations

Users may voluntarily consent to receive recurring transactional SMS messages from Michael Keating, operating as Technixx AI, regarding orders, equipment delivery, installation, service updates, post-installation follow-ups, and customer support.

• Message frequency varies.
• Message and data rates may apply.
• Consent is not a condition of purchase.
• Reply STOP to opt out.
• Reply HELP for assistance.

You may review and manage your SMS preferences on our SMS Consent page.

If you opt in to receive SMS messages from Michael Keating, operating as Technixx AI, we may use your mobile phone number to send transactional messages related to orders, equipment delivery, installation scheduling, service updates, and customer support.

Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance.

Mobile information, including phone numbers and SMS consent records, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not transferable to third parties.

Mobile information, including phone numbers and SMS consent information, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information may only be disclosed to service providers when necessary to operate requested services, communication infrastructure, customer support, security, or to comply with applicable law.

We work with trusted service providers that help us operate our business, such as communication and messaging platforms, CRM and scheduling tools, hosting and analytics providers. These providers act on our behalf to deliver requested services, and we do not authorize them to use your mobile information for their own marketing purposes.

We implement reasonable technical and organizational measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide our services, respond to inquiries, meet legal and accounting obligations, and enforce our agreements. When information is no longer needed, we delete or de-identify it in accordance with applicable law.

You have the following rights and choices regarding your information:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP to any message
• Withdraw consent by contacting us using the details below

Our website may contain links to or integrations with third-party services. We are not responsible for the privacy practices of these external services and encourage you to review their privacy policies.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised "Last Updated" date. Continued use of our website and services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us: